Terms

GARANTEE 
All works of art are sold unframed, rolled and shipped in tube boxes.
Sizes are given with margins of 2-5cm.
All works of art are guaranteed to be as described, certified as genuine, and delivered with a certificate of authenticity (COA).

PRICE

All prices are NET and quoted in DOLLARS ($) or EUROS (), They can be MODIFIED without notice. Prices in other currencies are shown for reference only.

ORDER
All orders are final. To be accepted, the possible alterations or cancellations requested by the purchaser, will have to be received in writing before the goods are dispatched

METHODS and TERMS OF PAYMENT
Payment in full is expected before shipping your parcel.
Payment is accepted via Credit Card Visa, MasterCard, Wire Transfer, Western Union.
Reserved items will be held for two weeks pending receipt of payment.

PROPERTY
It is expressly agreed that transfer of property of the goods is only effective after total payment of the price. The transfer begins when dropped with the shipping company.

TRANSPORT, INSURANCE & CUSTOMS
Goods are sold Ex-Works. Insurance is 1.6% of the total value of the order.
IMPORTANT : Goods are carried at buyer’s risk, who in case of default or damage, is required to make the necessary reservations to the carrier.
We usually organise a shipment by FedEX/UPS/DHL/Postal unless you have your own shipping account.
The purchaser will need to be responsible for payment of customs charges, duties and/or taxes, if any, upon arrival of the art work in their country of receipt.

CLAIMS
Complaints concerning apparent defects or non-compliance of goods delivered with the purchase order accepted within 8 days after receiving by registered letter, without prejudicing the arrangements made with regard to the carrier.
Competency in legal matters : California Law applies.

STANDARD SHIPPING COST (for information only)
= 5 prints maximum in a normal size roll, insurance up to $2000 included.
If we need a flat package or a large roll, the shipping cost will be more expensive
If your purchase is over $3000, we add $100 for insurance cost to the total of your invoice
France by UPS : $20
Europe (EEC) by UPS : $30-60
Europe (non EEC : Norway, Switzerland…) by UPS : $60-80
USA & Canada by UPS: $20
Japan, Australia by UPS : $100-120
Rest of the world by UPS : $80 -120

RETURN POLICY
If the purchaser elects to return the art work within seven days of receipt, it is simply placed back in the reusable parcel and returned to YouS.ORG. (Return shipping instructions will be provided.) Upon receipt by us, the purchase price less shipping cost, insurance and customs clearance cost will be credited to the purchaser’s credit card account, excepting adjustment in the event of damage not due to shipping.

If you have any comments or inquiries, please contact us here.

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